Frequently Asked Questions
Everything you need to know about our high-performance gear and service.
What is the standard shipping time for Shrunken Head gear?
We process all orders within 24 hours. Domestic ground shipping typically takes 3-5 business days, while expedited options are available at checkout for athletes who need their equipment sooner.
How do I know which size is right for me?
Each product page features a comprehensive sizing chart. We recommend measuring yourself according to the guide provided to ensure your Shrunken Head apparel provides the perfect compression and fit.
What is your return policy on used sports equipment?
For hygiene and safety reasons, we only accept returns on items in their original, unused condition with tags attached within 30 days of purchase. Defective gear is covered under our separate performance warranty.
Do you offer team discounts or bulk ordering?
Yes, we support local clubs and professional teams. Please contact our sales department through the 'Team Sales' portal to receive a custom quote for orders of 15 units or more.
How should I care for my Shrunken Head performance fabrics?
To maintain the integrity of our moisture-wicking technology, we recommend machine washing in cold water and air drying. Avoid fabric softeners and bleach, as these can break down technical fibers.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal so you can follow your gear every step of the way.